Wednesday 29 August 2018

Ministry of Housing, Communities & Local
Government
3rd Floor, South West Quarter
Fry Building
2 Marsham Street
London
SW1P 4DF

Email:susan.peart@communities.gsi.gov.uk
www.gov.uk/mhclg

Date: 13 June 2018

Dear Norbert

Thank you for your email of 30 May to Dominic Raab MP concerning the home
buying and selling process. I have been asked to reply.

In my previous letter dated 7 September 2017, I explained that the Government had
committed to look at ways to streamline the home buying and selling process so it is
more efficient and less costly.

We have since published a call for evidence on ways to improve the home buying
and selling process and sought views on how to increase the commitment from
buyers and sellers to a sale.

The Government’s response to the call for evidence was published on 8 April where
we stated our intention to encourage the use of voluntary reservation agreements to
help prevent sales falling through and crack down on gazumping.

I hope that these changes will help to address the concerns you have raised. The
full response is available here:
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attach
ment_data/file/697939/Improving_the_home_buying_and_selling_process_response
.pdf

Thanks again for taking the time to write to us with your concerns.

Yours sincerely
Susan Peart


Home Ownership Division
Dear Norbert

Thank you for your email of 30 May to Dominic Raab MP concerning the home
buying and selling process. I have been asked to reply.

In my previous letter dated 7 September 2017, I explained that the Government had
committed to look at ways to streamline the home buying and selling process so it is
more efficient and less costly.

We have since published a call for evidence on ways to improve the home buying
and selling process and sought views on how to increase the commitment from
buyers and sellers to a sale.

The Government’s response to the call for evidence was published on 8 April where
we stated our intention to encourage the use of voluntary reservation agreements to
help prevent sales falling through and crack down on gazumping.

I hope that these changes will help to address the concerns you have raised. The
full response is available here:
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attach
ment_data/file/697939/Improving_the_home_buying_and_selling_process_response
.pdf

Thanks again for taking the time to write to us with your concerns.

Yours sincerely
Susan Peart

Home Ownership Division
HMO property noise situation next door has reduced to a reasonable level now.  But this has nothing to do with Stevenage Borough Council; because as far as they are concerned, I can stay here and rot instead of them solving the noise situation!  The level of noise now, is what I suppose is known as 'living noise' - unlike what the council had classified as 'living noises' before from their covered-up and flawed noise investigation.

The noise changed in the HMO house that is coming through the party wall into my house, was achieved where it seemed one of the young male tenants that was creating most of the noise was kicked out for non-payment of rent, and been replaced with 2 couples - one couple and a child, and the other couple with a baby due soon.

I don't suppose all the noises can be got rid of because of the poor construction of these domestic houses, moreover, being fitted with 6+ hydraulic spring fire doors that they weren't designed and built for.
HMO house noise situation next door has reduced to a reasonable level now.  But this has nothing to do with Stevenage Borough Council; because as far as they are concerned, I can stay here and rot instead of them solving the noise situation!  The level of noise now, is what I suppose is known as 'living noise' - unlike what the council had classified as 'living noises' before from their covered-up and flawed noise investigation.

The noise changed from the HMO property was achieved where it seems one of the young male tenants that was creating most of the noise was kicked out for non-payment of rent, and been replaced with 2 couples - one couple and a child, and the other couple with a baby due soon.

I don't suppose all the noises can be got rid of because of the poor construction of these domestic houses, moreover, being fitted with 6+ hydraulic spring fire doors that they weren't designed and built for.